Category Archives: Ask Sponsor Services

Sponsored child in Peru
Oct 14 2013

Are there ways to support Unbound beyond sponsorship?

Unbound sponsored child Nathaniel, who prefers to be called Nati, near her home in Lima, Peru.

Unbound sponsored child Nathaniel, who prefers to be called Nati, near her home in Lima, Peru.

Q. How can I help you in your mission to serve those in poverty, beyond sponsoring a child or elderly person?

A. Although Unbound’s focus is the one-on-one relationship developed through sponsorship, we have many different funds and initiatives that support our work.
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Apr 12 2013

How do I make a special donation for my sponsored friend?

Ask Sponsor ServicesQ. I learned through my sponsored friend’s family profile that she sleeps on a straw mat, and I would like to buy her a bed. Is there a way to make an extra contribution for my sponsored friend beyond the $30 monthly sponsorship contribution?

A. CFCA has several funds designed to address special circumstances of sponsored friends and their families. If your friend tells you of a special circumstance through their letters and you want to make a special contribution, contact Sponsor Services for assistance.

CFCA and our field staff will work with your sponsored friend and family to use your contribution effectively. Once your friend’s needs have been addressed, any unused portion of the funds may be used to help another member of your sponsored friend’s family or another person in the CFCA community.

Special needs funds allow you to help address critical needs identified by your sponsored friend or family that go beyond what regular monthly sponsorship can cover. Needs may include medical emergencies, home furnishing items, housing repairs or assistance in times of financial crisis.

Please note that donations for special needs must be handled through Sponsor Services.

For more information, please email mail@cfcausa.org or call Sponsor Services at (800) 875-6564 Monday through Friday from 8 a.m. to 5 p.m. Central time.

Feb 19 2013

Did my sponsored friend receive the gift I mailed?

Ask Sponsor ServicesQ. I sent my sponsored child some gifts in the mail (using a CFCA-approved mailing package and everything), but I never received any thank-you letters from her or any acknowledgement of my gift. How do I know she received it?

A. Depending on when you sent the item, an acknowledgment letter may have crossed in the mail.

If much time has passed, however, and you still havenít heard from your friend, try sending a letter asking her to let you know if she received your gifts. Make sure you describe the items and when you mailed them.

It’s also important to remember that cultural expectations for correspondence vary from country to country. CFCA works in many areas where oral traditions are the main way of communicating. Your friend may not have grown up with thank-you cards or other kinds of written correspondence.

Read the answer to a related Ask Sponsor Services question: Why do my child’s letters sound so impersonal?

A good tip when sending a gift to your friend: Include a note asking her to write you and let you know if she received your gift.

And remember, by following CFCA’s mailing guidelines, you lower the risk of the item becoming lost or stolen in the mail.

For some small gift ideas, check out 18 small gift ideas to send to your sponsored friend.

Jan 16 2013

When a natural disaster hits, does CFCA tell sponsors if sponsored friends are affected?

Ask Sponsor ServicesQ. When a natural disaster hits, does CFCA tell sponsors if sponsored friends are affected?

A. We do our best to inform sponsors personally whenever their sponsored friend has passed away from a natural disaster or any other cause.

We don’t have the resources to contact each individual sponsor if their friends have been evacuated or otherwise affected from a natural disaster. We’re always working to update our records about sponsored friends who were affected: whether they need a new house, for example, or other support we can provide as they recover from tragedies.

Shortly following a natural disaster, CFCA local staff will typically survey the impacted communities and assess if there are specific family needs that CFCA could help address through special funding from donations to the disaster assistance fund or through direct services from our staff.

If your sponsored friend lives in an affected area, please feel free to contact our Sponsor Services team to see whether any specific information about your sponsored friend has been received. We’ll be more than happy to share that with you.

We also post stories on our website whenever disasters strike areas where our sponsored friends live. While these stories generally don’t contain information about specific children or aging friends, they report on the disaster’s impact in the area and how CFCA is helping.

For more information, please email mail@cfcausa.org or call Sponsor Services at (800) 875-6564 Monday through Friday from 8 a.m. to 5 p.m. Central time.