Category Archives: Ask Sponsor Services

Sep 28 2015

Do you recognize these big-hearted bloggers?

blogger trip graphic

We’re excited to embark on our second annual blogger trip next week, and we hope you’ll follow along.

Five extraordinary bloggers and social media specialists will travel with Unbound to Guatemala where they’ll meet children, families and elders in the Unbound program. The bloggers will post stories and photos about their experiences on their blogs and social networks.

Want to help spread the word? You can follow the journey and share their stories on your own social media channels. Maybe you know someone who will be moved to sponsor a child!

Meet the team of bloggers traveling with us to Guatemala.

Want to learn more about our blogger trips? Read blog posts and meet the bloggers from our blogger trip to El Salvador in 2014.

Our third blogger trip will be in Merida, Mexico, in February 2016. Where should we travel for our fourth blogger trip? Leave your suggestions in the comments below.

Randy is an Unbound alumnus from the Philippines
Jun 22 2015

Drafting a brighter future

Education is considered a key step in a person’s journey out of poverty, but paying for higher education can also be one of the biggest challenges. It certainly was for Randy, a young man sponsored through Unbound in the Philippines since he was 8 years old.

That’s where Unbound’s scholarship program came in. Funded by donations for Education, the scholarship program enables students all over the world to pursue upper levels of education, such as high school, technical school or college, giving them the boost they need to achieve their dreams. We had the opportunity to interview Randy shortly before he graduated from college and learned how being part of the scholarship program impacted his life.

Keep reading

Ask sponsor services
Mar 4 2015

Ask Sponsor Services: Online features

Ask sponsor services

Our Sponsor Services department often gets questions from sponsors and donors about what they can do online. Can I pay for my sponsorship, can I write to my sponsored friend, can I update my credit card/address/other information?

On our supporters can do all of those things, and more; you just need to register.

Go to You’ll need three pieces of information to set up your account: your member ID, your name exactly as it appears on your Unbound address label and your ZIP code.

Keep reading to learn more about our online features

Ask Sponsor Services
Aug 22 2014

Can I get mailing labels through email?

Ask Sponsor Services

Q: I’m all out of mailing labels. Can I get them emailed to me?

A: One of the most common requests heard in Sponsor Services is for more mailing labels.

Sponsors may know they can contact Sponsor Services to request more labels, but what many don’t know is that we can email the mailing labels as well.

Sending the mailing labels by email has a number of benefits. Aside from being much faster than regular mail (almost instantaneous), using email helps reduce the amount of paper being used and is a more eco-friendly choice. It’s also more cost-effective, as it saves postage and material costs. You can also save the email and reuse the mailing information whenever you write your sponsored friend.

Contact our Sponsor Services team at (800) 875-6564 or to request mailing labels by email.

Ask Sponsor Services
Jul 16 2014

Ask Sponsor Services: We have a new envelope!

Ask Sponsor Services

We recently updated our stationery and you may have seen a new envelope arrive in your mailbox.

If you haven’t seen it, you may want to check your mail. Some of our sponsors don’t recognize this stationery, and haven’t responded to some of the mailings we’ve sent them. In fact, our Sponsor Services team made more than 2,000 calls last month to let our sponsors know about our new envelope.

In case you don’t recognize this new design, keep an eye on your mailbox. You should see it soon!

Ask Sponsor Services
Jan 27 2014

How can I sponsor someone who is in the greatest need of help?

Ask sponsor services

Q. I want to sponsor someone who needs help the most. How do you determine who among the children and elderly on your waiting list has the greatest need for sponsorship?

Read more

Jan 3 2014

Unbound has always been part of who we are

By Scott Wasserman, president and chief executive officer

The start of the new year marked an important milestone in our organization’s history as we began a new chapter as Unbound.

I feel blessed to be part of it.
Read more

Sponsored child in Peru
Oct 14 2013

Are there ways to support Unbound beyond sponsorship?

Unbound sponsored child Nathaniel, who prefers to be called Nati, near her home in Lima, Peru.

Unbound sponsored child Nathaniel, who prefers to be called Nati, near her home in Lima, Peru.

Q. How can I help you in your mission to serve those in poverty, beyond sponsoring a child or elderly person?

A. Although Unbound’s focus is the one-on-one relationship developed through sponsorship, we have many different funds and initiatives that support our work.
Read more

Ask Sponsor Services
Oct 8 2013

Ask Sponsor Services: Does CFCA have Christmas cards for sale?

Ask Sponsor Services

Q. During the holiday season, I send Christmas cards to relatives and friends. Does CFCA have any holiday cards I could purchase?

Read this post to learn more!

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Ask Sponsor Services
Sep 17 2013

When is the best time to send my sponsored friend a Christmas greeting?

Ask Sponsor Services

Q: When should I send my sponsored friend a Christmas greeting?

A: Typically, letters sent by regular mail can take six to eight weeks to reach your sponsored friend.

During the holidays, it can take even longer.
Read more