Jul 12 2011

An explanation of Unbound social media policy

We love social media at Unbound!

Through our blog, Facebook, Instagram and Twitter pages, we get to share and discuss stories from sponsors and sponsored friends around the world.

CFCA social media policy

While social media is a wonderful tool for building community, Unbound has set boundaries when it comes to social media communication between sponsors and sponsored friends.

We take the protection and privacy of our sponsored friends and sponsors very seriously, which is why we don’t allow sponsors and their sponsored friends to be in direct communication through social media.

Just as children and adults in the U.S. are made aware of the risks of social media and other types of Internet communication, we want children and families in our program to have the same awareness and protection.

To ensure that all communications with sponsored children and elderly are appropriate, and also to protect the privacy of our sponsors, our field staff monitors all correspondence. That’s why letter writing is currently the only approved form of communication between sponsors and sponsored friends. You have the option of writing eLetters to your sponsored friend when you register online at Unbound.org.

If you’re a sponsor, it’s important that you don’t contact your sponsored friend through Facebook, Twitter, Skype, email or any other direct communication.

If your sponsored friend attempts to contact you or sends you a “friend request” on Facebook, don’t accept it or enter into any kind of direct communication. You are our partners in helping us keep everyone safe.

If you’re sponsored through Unbound, it’s important that you don’t contact or look for your sponsor through social media channels. Contacting or trying to contact them is against our rules and could place your sponsorship in jeopardy.

If you’re sharing about sponsors or sponsored friends on social media, please refer to them by first name only and by his or her country without naming a specific city, school, etc.

We know that many of you already know our social media policy and abide by it. Thanks so much for your understanding and continued cooperation.

As the use of social media expands, however, we want to remind our readers of our policy and the important reasons behind it.

Questions? We always enjoy hearing from you, so feel free to comment below. Thanks again!

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